Photo by Syd Wachs on Unsplash

New process for returning rented books to bookstore and library

April 21, 2020

  As the semester nears its end, students returning rented textbooks and library books will follow different protocols this semester. 

     For bookstore rentals, students have the option either to ship books back to the bookstore or to schedule a curbside drop off. The due date for rentals has been extended to May 22, according to Sally Greene, book division manager for the UCCS Bookstore. 

     Greene said that students have been individually notified of outstanding rentals via email. “We will continue to update students, as we are working in a fluid environment right now,” she said.  

     Shipping labels will be provided to students if their permanent residence is outside of Colorado Springs or they meet out-of-state requirements. Students can request shipping labels by emailing the bookstore. 

     “We will be providing instructions for the information needed to be included when returning the books as well, but in general, all students returning their books by mail need to include their contact information and their student ID so we have a way to identify the books being returned [as belonging] to the specific student account,” Greene said. 

“We have a form we are emailing students and asking that they complete by May 6th with rental return instructions,” said Greene, ” We are using this form to help us gauge the number of return labels needed, as well as the number of students planning on participating in curbside drop off. Rental returns will be accepted from May 7th-May 22nd. “

     For the upcoming summer semester, Greene says in-state delivery and—if circumstances allow—curbside pickup will be free. Information is subject to change and students are encouraged to stay updated on the bookstore website. 

     The due date for library books has also been extended. The new due date is currently May 20, but this date may be adjusted, according to Kevin Jacobs, circulation advisor for the Kraemer Family Library. 

     Graduating seniors who will not be in the Colorado Springs area will be able to request prepaid labels for mailing their items back to the library. Seniors residing in El Paso County are asked to hold onto their books until regular book drop-off is reopened. 

     “While the library building may be closed, we are still offering a wide array of remote services,” Jacobs said. Anyone needing research assistance can contact the library staff for consultations via phone or video conference. 

     “We know this is difficult, and we miss seeing you in the library building. We look forward to the day when we can re-open our doors,” Jacobs said, addressing the student body. “In the meantime, please take advantage of our remote services and don’t forget to ask for help when you need it.”